Message indicating user created despite failing validation

Question

I have a customized Web form used to create a Non-Employee that contains fields that are required. When I leave some of the fields blank and select the "Create" button, two popups are displayed indicating that the form was created, but then the form shows with the required fields displayed in pink and the form really hasn't been saved. Is there a way to prevent the two popups from displaying if the form still has required fields that are blank? Screen shots below.

Thanks...

Answer 1

Hello,

The popups that you see are confirmations for the Create Non-Employee action that you've configured in the Web Interface. The confirmations are always shown before validating and submitting the form, so they cannot be shown/hidden depending on whether the form has unfilled fields or not. To remedy the issue, you can simply disable the confirmation for your action. To do this:

1. Launch the Web Interface Customization tool.
2. In the Interface type drop-down lit, select the Web interface in which you've configured the Create Non-Employee action.
   
3. On the General tab, click Configure Home Page Actions.
   
4. Select the Create Non-Employee action and click Edit.
   
5. Clear the Confirmation field.
   
6. Click OK, then click Apply.

Comments

Thank you so much! I didn't do the initial configuration and I never thought to look there. ;)

Sandra