Custom Cloud Services support?

Question

Hello,

As said in an other ticket, we are trying to trigger Third Part Services directory sync on a lot of different changes (basically all create/update/delete event on users and groups).

For example:

• triggering a Workspace ONE Access remote directory sync via REST API
• triggering a Workspace OEN UEM remote sync / user import via REST API
• triggering a Google Cloud Directory Sync run via local action to run etc

Which is basically what you do with Cloud Service modules and the Azure AD integration.

Could you offer us a way to have custom Cloud Service integration? A way for us to inegreate with the event hanlding create for MS 365 but using a custom script that will get access to event info? (user or group concerned by the event, and create/update/delete event type)

This will allow us to extend the Adaxes system even on services that you dont intend to support natively.

Answer 1

Hello,

Could you offer us a way to have custom Cloud Service integration?

Unfortunately, there is no such possibility. However, we have Azure Active Directory (AAD) management support in our roadmap: https://www.adaxes.com/info_roadmap.htm.

A way for us to inegreate with the event hanlding create for MS 365 but using a custom script that will get access to event info?

Sorry for the confusion, but we are not sure what exactly you need to achieve. Please, describe the desired workflow in all the possible details with live examples.

Comments

Sorry for the confusion, but we are not sure what exactly you need to achieve. Please, describe the desired workflow in all the possible details with live examples.

Cloud Services are specific integration that can be abstracted in the following workflow:

• Observed Event:
  • Create
  • Update
  • Delete
• On Objects:
  • Users
  • Groups

For each of those occurence, start the sync process to the Cloud Services

Right now you did AAD integration, and that's awesome.

But if I only consdier my list of customer, I will also needs support for:

• Google Cloud Identity
• Zoho One
• Dropbox Business
• RingCentral
• Zoom
• Okta
• etc

Expecting to rely on specific Cloud Service implementation on your side is not scalable:

• you won't have interest to support all services
• neither as time to do it

What could be a really great improvment is a specific Plug-in API / Custom Action to plug in the Cloud Services event handler to notify the extension we can provide on what event happened on which object.

And then, let us the charge to handle the sync process to the external cloud services with whatever method we want to use.

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Hello,

Thank you for the clarification and for the suggestion. We have forwarded it to the corresponding department for consideration.