Notify Other Approvers of Status Update

Question

When multiple people are included in an approval request, is there a way to email other potential approvers when someone approves or rejects a request? For example, if 3 people can approve the request and one approves - email the other two that action was taken and what it was?

Answer 1

Hello,

Yes, it is possible. You need to create a Business Rule triggering After Updating a Approval Request. To create the rule:

1. Launch Adaxes Administration Console.

2. Right-click your Adaxes service node, navigate to New and click Business Rule.
   

3. On step 2 of the Create Business Rule wizard, select Show all object types and then select ApprovalRequest.
   

4. Select After Updating a ApprovalRequest and click Next.
   

5. Click Add Action and select Run a program or Powershell script.

6. Enter a short description and paste the script below into the Script field.
   

    # E-mail settings
    $subject = "Approval request has been processed" # TODO: modify me
    $reportHeaderTemplate = "<h2>Approval request has been processed</h2>
    <ul><li>Operation: {0}</li>
    <li>State: {1}</li>
    <li>Processed by: {2}</li></ul>"
    $reportFooter = "<hr /><p><i>Please do not reply to this e-mail, it has been sent to you for notification purposes only.</i></p>" # TODO: modify me
   
    if ($Context.TargetObject.ApprovalState -eq "ADM_APPROVALSTATE_PENDING")
    {
        return
    }
   
    # Get approvers
    $approversInfo = $Context.TargetObject.GetApproversInfo()
    $approvers = $approversInfo.GetApproversEx($Context.TargetObject.Requestor, $Context.TargetObject.TargetObject)
   
    # Get approval request info
    $processedBy = $Context.TargetObject.ProcessedBy
    $approverName = $Context.GetDisplayNameFromAdsPath($processedBy.AdsPath)
    $operationDescription = $Context.TargetObject.DescriptionOfOperationToApprove
    switch ($Context.TargetObject.ApprovalState)
    {
        "ADM_APPROVALSTATE_APPROVED"
        {
            $state = "Approved"
        }
        "ADM_APPROVALSTATE_DENIED"
        {
            $state = "Denied"
        }
        "ADM_APPROVALSTATE_CANCELED"
        {
            $state = "Canceled"
        }
    }
   
    # Build mail
    $reportHeader = [System.String]::Format($reportHeaderTemplate, @($operationDescription, $state, $approverName))
    $html = $reportHeader + $reportFooter
   
    foreach ($approver in $approvers)
    {
        # Exclude initiator
        if ([Guid]$approver.Get("ObjectGuid") -eq [Guid]$processedBy.Get("ObjectGuid"))
        {
            continue
        }
   
        # Get email address
        try
        {
            $to = $approver.Get("mail")
        }
        catch
        {
            continue
        }
   
        # Send mail
        $Context.SendMail($to, $subject, $NULL, $html)
    }

7. Click OK and then click Next.

8. Click Add and double-click All Objects.
   

9. Click OK and then click Finish.