Adaxes

Move User Logic and Object Viewing

0 votes

I have a business rule that moves a users account to different OU's based on it's value e.g. when set as 'Normal' the account is moved to the 'Normal User' OU, and when set as 'Admin' the account is moved to the 'Admin User' OU.

The issue I have is that, if I change this value (which can be set as part of creating an account, or modifying it in future) via the web portal, and this results in the account moving, I get an error after 'saving' as the portal tries to reload the object details for an object that is no longer where it was when opening it.

Is there any way round this? I know I can create a Home Page action instead that bypasses the 'current object reload' condition, but was wondering if there is any other way to construct the underlying business rule to take this issue into account?

Regards

by (1.6k points)
0

Hello,

Web Interface correctly handles the situation when a user is automatically moved to another OU during creation or modification. Can you provide more details on what you are doing and post a screenshot with the error?

by (18.0k points)
0

Hi,

We did a bit more testing and it indeed worked.

I think the original failure was because I was testing on the same account that had been used to logon to the portal - will confirm that is the case, but you are right that the web UI can handle this condition.

Rgds

by (1.6k points)
0

I am having the same problem. I have a business rule that triggers after successfully creating a user that moves it to the correct OU using a Template of OU=%adm-CustomAttributeText4%,%adm-ParentDN%. The user gets created and moved ok, but the web interface errors with "Object does not exist" when trying to display the created user (underneath the Operation Succeeded and Execution Log.

The previous post implies this should work ok?

by (390 points)
0

Hello,

Yes, such a situation should be correctly handled by Adaxes Web Interface. Could you post a screenshot of the error message?

Also, could you test this being logged in to the Web interface with credentials of Adaxes default service administrator (the user that you specified when installing Adaxes)?

by (216k points)

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