Business Rule Overlap With 2 Different Forms

Question

Hi Adaxes Support –

Currently we have an onboarding form that’s used for provisioning new user accounts. The form is used by our HR team. There is also 2 Business rules that are setup for this (‘Before User Creation’ and ‘After User Creation’).

I have now been developing a new form that will be used by our Management team for User Management, ie – Title Changes, Security Groups etc. I have created a new business rule here called ‘Before User Modification’.

The challenge is now we are facing issues with our onboarding form, as during the onboarding process we modify the mailbox to enable archiving. This then wants to run through the ‘Before User Modification’ rule that has been setup specifically for the User Management form.

How can we separate this? I only want the ‘Before User Modification’ rule to only apply for the User Management form and not the Onboarding form.

Answer 1

Hello,

As per our discussion during the WebEx meeting, you just need to mark users in your Create user Web Interface action (e.g. by setting a custom Boolean attribute to true via predefined fields). Then you need to clear the marking as the last action of your Business Rule triggering After creating a user. In its turn, the Business Rule triggering Before updating a user should be configured to fire only if a user is not marked (e.g. if the custom Boolean attribute is empty).