On Approval Requests, Initiator shows "N/A" instead of the custom command <- strike that - scheduled task..

Question

On Approval Requests, in the web console, Initiator shows "N/A" instead of the custom command scheduled task. The admin console shows the custom command scheduled task though. Any way to fix that?

Answer 1

Hello Mark,

According to the second screenshot, the operation was initiated by a Scheduled Task, not a Custom Command. In the Web Interface, N/A is displayed because the logged on user does not have the permissions to see the Scheduled Task. To grant the permissions, you need to create a Security Role like the following:

For your information, Custom Commands cannot be operation initiators. If an operation is submitted for approval by executing a Custom Command, the user who executed the command will be the operation initiator.

Comments

Ahh my bad. I must have had custom command on my brain. You are right it is a scheduled Task. Thank you for the information!