0 votes

We need your help, as we are trying to activate the license but we are not able to see that option.

Please find the below screenshot for your reference.

image.png

by (20 points)

1 Answer

0 votes
by (3.6k points)

Hello Manoj,

The thing is that you are using an old version of Adaxes while the instructions you are referencing are only for the latest version. To activate your license key:

  1. Unzip the license.zip archive.
  2. Navigate to the folder where Adaxes Service is installed, which is C:\Program Files\Softerra\Adaxes 3\Service by default.
  3. Open the License folder.
  4. Copy your license key file (license.admlic) to the folder.
  5. Restart Adaxes service.

If you have multiple instances of Adaxes service sharing common configuration, activate your license key for each instance.

Related questions

0 votes
1 answer

How to grant someone access to see logging in Adaxes Admin Console?

asked Nov 30, 2022 by sra98a (120 points)
0 votes
0 answers

Over the last day or so we have been seeing this pop up under the exchange header in adaxes portal. cmdlet Get-CASMailbox is not present in the role definition of the current user

asked Jul 3, 2023 by Jeff.Briand (80 points)
0 votes
1 answer

Hello, I am not getting email responses from support because of a technical problem. In the meantime, I figured for I would post here. I am using the new heldesk web ... how the helpdesk interface is configured and what the user's screen looks like: Thanks.

asked Jul 20, 2018 by Jasonmh (540 points)
0 votes
1 answer

Hello adaxes team, im currently getting used to Adaxes after taking the software over from a former colleague (2018.2). What i noticed is that when i open the ... that no Task/Process was executed, simply connecting, editing and saving some custom-commands.

asked Aug 22, 2019 by rhaus (30 points)
0 votes
1 answer

Hello, I am having issues with Reports not matching the results in the Console and Web UI. Below, you can see that the Adaxes Console only has 8 Workstations listed, but on the ... UI. Any help is appreciated, let me know if there is any questions. Thank You!

asked Jul 23, 2023 by Edogstraus00 (490 points)
3,588 questions
3,277 answers
8,303 comments
548,090 users