Adaxes

Web Interface Configurator Fatal Error (2023, 3.15.20817)

0 votes

Hello,

after upgrading to Adaxes 2023 we lost connection to Web Interface Configurator. Adaxes and Adaxes Web Interface are ok and users are able to login.

URL http://xx.xx.xx/AdaxesConfig/ gives error "Fatal Error" and tells Request parameters are invalid or missing.

Upgrade was done by backing up, uninstall Adaxes, install Adaxes and then restore. That went ok except I had to start manually Softerrra Adaxes service after restoring settings.

by (210 points)
0

Hello,

For troubleshooting purposes, please, provide us with a screenshot of the error including the browser address bar. You can post the screenshot here or send to us at support@adaxes.com.

by (294k points)
0

Screenshot sent by email.

by (210 points)

Please log in or register to answer this question.

Related questions

0 votes
1 answer
Getting error 'Request parameters are invalid or missing.' when trying to add or remove actions in web configurator

I'm currently receiving the below error when trying to remove or add actions to a web interface's homepage. I only get the error on this specific dashboard, others are ... the web interface there. I'm currently running Adaxes version 2021.1 if that helps

asked May 21, 2021 by richarddewis (260 points)
0 votes
1 answer
login to web interface configurator has to user full UPN

When I tried to login to web interface configurator it ask the username to be UPN (username@domain.com). If I just type SAM (username) it gave warning that username is not valid. Can we enable just to use username ?

asked Nov 22, 2021 by fachmi (170 points)
0 votes
0 answers
Updated adaxes service causes 404 for web interface configurator

After updating from 2020.1 to 2021.1, my IIS keeps throwing a 404 not found error when attempting to access the Web interface configurator. I'm thinking that the path could be wrong or something could be missing?

asked Mar 9, 2021 by blauprgy (20 points)
0 votes
0 answers
Can't Login to Adaxes Web UI - Fatal Error

Hello, I get this error after logging into the web interface (As Adaxes Admin):   Fatal Error - Cannot process the request because the request signature is invalid or ... Adaxes Services/Server about 3 or 4 times now and restarting the computer as well.

asked Feb 6, 2023 by Edogstraus00 (490 points)
0 votes
0 answers
I have a member of our Service Desk who can't install the newest version of the client (2023.3).

We've uninstalled the previous version via the "add/Remove Programs" feature in Windows 10, but we still get an error saying that another version of the client is still installed and won't allow us to run the .MSI installer. How can we get around this?

asked Feb 15 by MShep (80 points)
3,588 questions
3,277 answers
8,303 comments
548,097 users