0 votes

Hello,

after upgrading to Adaxes 2023 we lost connection to Web Interface Configurator. Adaxes and Adaxes Web Interface are ok and users are able to login.

URL http://xx.xx.xx/AdaxesConfig/ gives error "Fatal Error" and tells Request parameters are invalid or missing.

Upgrade was done by backing up, uninstall Adaxes, install Adaxes and then restore. That went ok except I had to start manually Softerrra Adaxes service after restoring settings.

by (210 points)
0

Hello,

For troubleshooting purposes, please, provide us with a screenshot of the error including the browser address bar. You can post the screenshot here or send to us at support@adaxes.com.

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Screenshot sent by email.

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