Umlaut issue, object already extists

Question

Good morning,

I have an issue with Umlaute, a script has been created to replace those to match our standards. That is working well.

In my test environment i created a User called Rita Öxle, account is created wie username oexleri01. But when I now want to create an user called Rita Oxle, he says to me, Object already exist. A new account called Rita Oexle could be created.

Any ideas how that can happen, maybe default behavior of the software?

Answer 1

Hello,

The issue occurs because of the Full Name attribute. Active Directory requires that objects located directly under a particular container to have a unique name. For users, their Full Name serves as the name of their AD account. Active Directory does not distinguish umlauts in object names, which means that for AD, Rita Öxle is the same as Rita Oxle. In other words, you won't be able to create users with such names in the same AD container, either via Adaxes or using AD native tools, such as ADUC, for example.

To work around this issue, we recommend using a script that renames a new user if their Full Name is not unique in the target container. You can also find it in our tutorials. See Validate/Modify User Input Using a Script, Step 5, Example 3. The script does not distinguish umlauts in full names, the same as AD.