User View Mode - "Account Options" property blank

Question

Hello,

I am wondering if this is a bug or something. When viewing a record, the account options section show blank, even though I have every option selected in the web configurator. See below 2 images.

However, if I go into Edit mode, I can see all the properties just fine. But the settings for "Modify" look the exact same as it does for view. See below 2 images.

I would like to be able to see what is and isn't selected, without having to go into edit mode. Not to mention, I have certain people that nly need read access to the info, so edit won't be an option for them. Please let me know what I am missing or please correct ASAP. Troubleshooting including checking these values and certain employees only need to see, not edit. I have confirmed I have the latest update of Adaxes. Issue also is the same in another browser like Edge.

Thank You!

Answer 1

Hello,

This behavior is by design. When viewing a user, only the enabled account options are displayed. Unfortunately, there is no workaround. However, thank you for the suggestion. We forwarded it to the corresponding department for consideration.

Comments

Gotcha, I really hope it gets added that you can see all the options and see if it's checked or not. Just like how it is in AD. I can see it all and if it's checked or not, but I can't edit the data. (Below)

While I do understand the side of the fence someone could say, well, by Adaxes's Word, you could assume that all of these are "unchecked" if you don't see anything in the account options section. That is true. but how can an end user know if those are infact all the options available. Some people process information different and need to tangibly see that there isn't a check next to any specific option, rather than assuming it isn't cause you don't see.

Thank You!

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Hello,

Thank you for the provided details. We passed them to the corresponding department alongside the suggestion.