0 votes

upgraded from server 2012r2 to serve 2016. now the backend service is gone. i cannot start the softerra service without the backend service running, as it depends on it.

please help. how do i restore the get the backend service back

related to an answer for: Directory Service in unavailable.
by (20 points)

1 Answer

0 votes
by (288k points)

Hello,

What exactly do you mean by backend service is gone? Do you not see AdaxesBackend in the list of Windows services while Softerra Adaxes Service is present? If that is correct, try running Repair for Softerra Adaxes from Windows Programs and Features.

0

Good Day

Yes that is exactly my scenario. I will try the suggested after hours and advise.

This issue occured after I did an inplace upgrade fromn Server 2012R2 to Server 2016 Standard.

Thanks.

0

Hi @Support 2

I have done the softerra adaxes 2021.1 repair twice , however the AdaxesBackend service is still missing from local windows services.

Kindly assist.

0

Hello,

Unfortunately, we never came across such a behavior and it cannot be related to Adaxes itself. The fact that the service is gone and repair does not work means that something went wrong during the Windows upgrade. Most probably, there were significant changes between server 2021 R2 and 2016 which caused a full uninstall of AD LDS used as Adaxes backed. As such, your Adaxes configuration is lost. The best solution in this case is to just re-install Adaxes. If you have a backup of your configuration, you can restore it then: https://www.adaxes.com/help/BackupRestoreConfiguration.

Related questions

0 votes
1 answer

Hello, I cannot see all objects from the Adaxes Service Administration console and do not understand why. I log with a Service administrazors that have full access. There is no ... for this users and as far as I know no restriction. Thanks for your help.

asked Dec 11, 2019 by tentaal (1.1k points)
0 votes
1 answer

We decommissioned several child domains in our multi-domain forest. How do we unregister those domains? The normal process throws an error about not being able to talk to the missing domain.

asked Sep 19 by ashmite (510 points)
0 votes
1 answer

Hello, I'm wondering why i'am missing Domain-DNS object type. Running latest version 3.16.21906.0 (64 bit). I'm running with domain admin & adaxes service ... -custom-commands-scheduled-reports-and-scheduled-tasks-s394.htm This is my Object Type list:

asked Apr 1 by PeterS (40 points)
0 votes
1 answer

Hey Adaxes Team, currently we evaluate the new 2023 Adaxes Release. As we tried the new Criteria Function for the Search feature we run into possible a bug. There is the ... the right direction or confirming this as bug. Thanks for your Time! Bests, Daniel.

asked Feb 3, 2023 by dajo (190 points)
0 votes
1 answer

Hello Adaxes Team I have recently installed the new version Adaxes 2023, which offers many new features. Unfortunately, there is no real progress with the approval process. ... foreseeable future? Or is there a workaround for this? Thanks and regards pudong

asked Feb 2, 2023 by pudong (680 points)
3,538 questions
3,229 answers
8,224 comments
547,749 users