Hide or not include Mobile Phone (other) in Custom Form when wanting Mobile Phone entered

Question

When adding Mobile Phone to a custom form, it seems to also inlcude "Mobile Phone (Other)" which we do not want visible in the form. Is there a way to separate the two or simply hide Mobile Phone (Other)?

Answer 1

Hello,

The Mobile Phone (directory name mobile) and the Mobile Phone (Other) (directory name otherMobile) are separate properties. You can add/remove them independently from each other. For details on how to customize forms for user creation and editing, have a look at the following tutorial: https://www.adaxes.com/help/CustomizeFormsForUserCreationAndEditing. Make sure to refresh the Web interface page using Ctrl+F5 after saving the changes in the Web interface configurator.

Comments

Thank you for the reply.

What I am seeing is that those fields are not independent. For whatever reason. For example, here is the config of the form

I only have the Mobile Phone field added

However, in the form you can see the Mobile Phone Other field is displayed.

When I remove the Mobile Phone field from the form, the "Other" field is removed as well.

So, I am seeing specific behavior that they are tied in some way in this instance.

Please advise. Happy to open a support ticket if that's best.

---

Hello,

For troubleshooting purposes, please, send us (support@adaxes.com) a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment.

Also, please, provide all the steps you take when creating a user.

---

Updating to the latest release resolved this issue.