0 votes

I'm creating a process where after a user account has been created some manual steps are completed and then, then the helpdesk will approve the confirmation email to be sent out. But the workflow doesn't allow an approval on sending an email after creating user. Is there a different approach I can take to do this?

Screenshot of the disabled approval checkbox: https://imgur.com/a/mLa1H

by (300 points)

1 Answer

0 votes
by (294k points)
selected by
Best answer

Hello Jake,

To send an operation for approval you need to use a Business Rule triggering Before the operation. For an example, have a look at the following tutorial: https://www.adaxes.com/tutorials_Automa ... letion.htm.

0

Because my process isn't requiring an approval before creating the user, instead I want to make sure the account was created and passed QA checks (I have tools that create sync with AD, and I want to make sure they are all synced) before telling the user about the account, so I switched to use PowerShell to send the email. This way I can require an approval to execute the PowerShell script that sends an email to the user.

0

@jake

Couldn't you add a business rule after creating user --> if successful, run powershell --> if successful, send email with new user information?

Related questions

0 votes
1 answer

We have a process that when a new user is created they are emailed their username and apssword. If the user is in an Admin Group they are then sent an email with some PDFs ... you can send emails, but am unable to see where it could attach files to the email?

asked Sep 3, 2020 by dknapp (100 points)
0 votes
1 answer

I need a specific user, when requesting another user to join a group, to have an approval sent to the AD management team. I tried to create a "Business Rule", but I'm getting an "Access Denied" error. Any idea what this could be?

asked Aug 20 by fgmello (40 points)
0 votes
0 answers

Hello! We have a business rule in place that will request approval from a group's owner before adding an account to that group for certain groups. We also have a custom ... name reference is invalid. Do you have any ideas for how to get around this error?

asked Jan 24, 2022 by KelseaIT (320 points)
+1 vote
1 answer

When an approver approves or denies an approval request, they are prompted for a reason, but this field can be left blank. Is there a way to make this field required?

asked Mar 3, 2022 by KelseaIT (320 points)
0 votes
1 answer

Hello, We have recently migrated to Office 365 and are experiencing a few problems related to password. When I create a user using Adaxes, Adaxes automatically send out ... during using user creation. How can we solve this problem? Regards, Eirik Zakariassen

asked Oct 16, 2015 by eirikza (120 points)
3,588 questions
3,277 answers
8,303 comments
548,092 users