Desktop Support cannot edit rule-based membership. image But I have given them the permissions, even Full Control image And effective security roles show it image

What am I missing?

Thank you

by (120 points)

1 Answer

by (306k points)
0 votes

Hello,

You need to not only grant users the required permissions, but also configure the web interface accordingly. For details, have a look at section Rule-based groups of the following tutorial: https://www.adaxes.com/help/AddUsersToGroupsByDepartment/#dynamicgroups. Specifically, you need the instructions under How to enable the Membership Type section on step 2 of the section.

by (120 points)
0

Sorry that is enabled and I can see it fine from my admin account.

by (306k points)
0

Hello,

Please, sign out and then in to the web interface. Does the behavior persist? Are you sure that you sign in to the very same web interface with both accounts?

by (120 points)
0

Oh, yes, I was unaware they were logging into the wrong interface. Sorry and thank you

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