Difficulty with Importing & Loading PS Modules

Question

Hi,

I'm trying to put together a new script using MSGraph which allows users to reset MFA via Adaxes. The script works fine in PowerShell ISE on the Adaxes hosted server. However, when attempting to run in Adaxes as a custom command I keep receiving module errors. First it suggests that I import the module into the session, then after doing so it says the module could not be loaded and therefore the cmdlets aren't recognised.

I can confirm that the required modules are installed on the server.

Any suggestions would be greatly appreciated.

Comments

Hello,

For troubleshooting purposes, please, post here or send us (support@adaxes.com) the script in TXT format.

Also, please, post here or send us a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment. Finally, please, post here or send us a screenshot of the error you face.

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Hi,

Thanks for to the quick reply.

Here is the script in it's simplest form. The full script contains the reset of every method. Currently testing with the phone number only at the moment:

"$azureID = $Context.TargetObject.AzureID if ($NULL -eq $azureID) { $Context.LogMessage("The user does not have a Microsoft 365 account", "Warning") return } $accessToken = $Context.CloudServices.GetAzureAuthAccessToken() Connect-MgGraph -AccessToken ($accessToken | ConvertTo-SecureString -AsPlainText -Force)

$methods = Get-MgUserAuthenticationPhoneMethod -UserId $azureId foreach ($method in $methods) { Remove-MgUserAuthenticationPhoneMethod -UserId $azureId -PhoneAuthenticationMethodId $method.Id }"

Error message when executing.

"The 'Get-MgUserAuthenticationPhoneMethod' command was found in the module 'Microsoft.Graph.Identity.SignIns', but the module could not be loaded. For more information, run 'Import-Module Microsoft.Graph.Identity.SignIns'. Stack trace: at <ScriptBlock>, <No file>: line 16"

If I add the import-module cmd into the script I then get this:

Here is a screenshot of the MultiServerEnvironment:

Thank you

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Hello,

For further troubleshooting, please, execute the below command in Windows PowerShell on the computer where Adaxes service runs and post here or send us (support@adaxes.com) a screenshot of the output.

Get-InstalledModule -Name "Microsoft.Graph*"

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Answer 1

Hello,

Thank you for the provided details. Unfortunately, there are known issues in case different versions of the Microsoft Graph PowerShell module are installed. To resolve the issue, please, do the following:

1. Execute the below command on one of the computers where Adaxes service runs.

   Get-InstalledModule Microsoft.Graph.* | ? Name -ne "Microsoft.Graph.Authentication" | Uninstall-Module -AllVersions
   Uninstall-Module Microsoft.Graph.Authentication -AllVersions

2. Execute the below command on one of the computers where Adaxes service runs.

   Install-Module Microsoft.Graph 

3. Restart the Softerra Adaxes Service Windows service.
4. Repeat steps 1-3 on the second computer where Adaxes service runs.

Comments

This fixed the issue. Thank you very much for the help