Adding computers to the domain

Question

I am using the builtin Computer Management role.
I have modified the role to also provide the ability to change and reset the password.
My help desk users are assigned to it and to the OUs for the computers
I have created home page actions to create computers in the specific domains and OUs.
The user only has to fill in the name and who will be adding it to the domain.

When they add the computer to the domain in Adaxes via the home page action, the computer is created successfully. When they then go to the computer and attempt to add it to the domain, it fails indicating that the computer already exists on the domain. As a system admin using the default admin page, I am able to create the same computer in the same OU (after deleting it), set the same user to add the computer to the domain, and then have that user add it successfully. I had the user create a computer and I create another. I found that the one the user created was shown as disabled in AD. I do not have any business rules or patterns that I can see doing this. There is nothing in the home page action settings that I can find doing this either. Why is the computer being created as a disabled object?

Thanks

Answer 1

Hello,

We confirm this as our bug that will be fixed in one of our future releases. Thank you for the bugreport!

The thing is that the Create Computer Home Page Action creates incorrect computer accounts when the 'Assign this computer account as...' options are removed from the Home Page Action form. To workaround the issue, you can add a default value for the Account Options property:

1. On the computer, where your Web Interface is installed, start the Web Interface Customization tool.
2. In the Interface type drop-down list, select the Web Interface that you want to configure.
3. Activate the General tab and click Configure Home Page Actions.
   
4. In the Home Page Actions dialog that appears, double-click the Home Page Action that you use to create computers.
5. Activate the Form Customization tab.
6. Click Add... in the Predefined Fields section.
7. In the dialog box that appears, select the Account Options property.
8. In the Default value field, type 4096.
   
9. Click OK 2 times.
10. Click Apply.

Now the Home Page Action will create normal computer accounts.

Comments

Confirmed. This resolved the issue.

Thank you