Increase Adaxes Web Timeout

Question

Hello,

Can you tell me how I might be able to increase the timeout setting in the Adaxes Web Interface?

We have a couple Custom Commands that take a little while to execure due to the size of the environment and the Web Interface is timing out before the tasks can complete.

Answer 1

Hello Michael,

All the actions that you can perform from Custom Commands have the option to be executed asynchronously. To resolve the issue, you can identify the actions that cause issues and enable the Execute asynchronously option for these actions.

However, you should keep in mind that when an action is executed asynchronously, the user initiating it will not be able to see the result of the operation. For example, if an error occurs and an operation fails, the user will not see the error and will not take appropriate action. To remedy this, error reporting needs to be performed a bit differently. If such actions to be executed asynchronously are PowerShell scripts, you can do this directly in the script.

To set up an action to be performed asynchronously:

1. Launch Adaxes Administration Console.
2. In the Console Tree, expand the service node that represents your service.
3. Navigate to Configuration \ Custom Commands.
4. Locate the Custom Command that causes the issue and select it.
5. In the result pane (located on the right) you will see a set of actions and conditions of this Custom Command. Double-click an action that takes a long time to complete.
   
6. In the dialog box that appears, check the Execute asynchronously option.
   
7. Click OK.
8. Click Save changes.

Comments

While this solution resolves the timeout issue, it does not display the results of the query from the Custom Command. We need to be able to view the results in the Web Interface.

This is the script I'm attempting to run. It worked well in our test environment, but the prod environment is larger and takes longer for the script to return results.

add-pssnapin Microsoft.Exchange.Management.PowerShell.E2010
(Get-MailboxDatabase) | ForEach-Object {
$message = $_.Name + ": " + (Get-Mailbox -Database $_.Name).Count
$Context.LogMessage($message, "Information")
}

---

Hello,

Try the script below. It uses Adaxes ADSI provider to get the information you need. It must work significantly faster.

$admNS = New-Object "Softerra.Adaxes.Adsi.AdmNamespace"
$admService = $admNS.GetServiceDirectly("localhost")

# Get information about all AD domains managed by Adaxes
$managedDomains =  $admService.GetManagedDomains()
foreach ($managedDomainInfo in $managedDomains)
{
    if (-not($managedDomainInfo.IsExchangeSupported))
    {
        continue # there are no Exchange servers in the domain
    }
    # Bind to the managed domain
    $managedDomainsPath = $admService.Backend.GetConfigurationContainerPath("ManagedDomains")
    $managedDomainsPathObj = New-Object "Softerra.Adaxes.Adsi.AdsPath" $managedDomainsPath
    $domainPath = $managedDomainsPathObj.CreateChildPath("DC=" + $managedDomainInfo.Name)
    $domain = $admService.OpenObject($domainPath, $NULL, $NULL, 0)

    # Get Exchange servers installed in the domain
    $exchangeServers = $domain.FindAvailableExchangeServers()
    foreach ($server in $exchangeServers)
    {
        $mailboxDatabases = $server.GetMailboxStorageDatabases()
        foreach ($mailboxDB in $mailboxDatabases)
        {
            $message = $mailboxDB.DatabaseName + ": " + $mailboxDB.CalcNumberOfMailboxes()
            $Context.LogMessage($message, "Information")
        }
    }
}

---

This did the trick! Thanks for helping out!