Hello,
Yes, it is possible. To send the email when a user account is created, you need to use a Business Rule triggering After creating a user with the Send email notification action. To add the name and office location of the user to the notification you can use value references, i.e. %name% and %physicalDeliveryOfficeName%. To identify whether the initiator is a member of a specific group (e.g. IT), you will need to add the If the initiator is a member of <group> condition to the Business Rule. Finally, the rule will look like the following:
Similarly, to send a notification when a user is deleted, you need to use a Business Rule triggering After deleting a user. The rule will look like the following:
