Unable to create a user

Question

Hello,

I keep getting this error message when I try to create an account via the admin page

Access is denied. (Server: domain.local)

I am assuming this has to do with the permissions on the adaxes log on service. The account is not a domain admin. It does have permissions as an admin on the PC via AD users and computers. Do I have to use a domain admin account to create the user?

I looked at the logs and it says the same error above. Im a bit lost now.

Answer 1

Hello,

The issue occurs because the account specified for the managed domain in Adaxes does not have required native AD permissions. For information on how to check/change the account, have a look at the following help article: https://www.adaxes.com/help/ChangeManagedDomainServiceAccount. It is not necessary to make the account a domain admin. You can just grant them the permissions to create user accounts.