add office 365 service plans without removing pre-existing plans

Question

Hi,

We would like to add an Office 365 service plan (Forms) to all users with an 365 licence. The issue we are facing now is that we have users with customized service plans. If I try to add the service plan through a custom command, it disables all service plans that are not specified in the command.

Is there a way to add an additional service plan without disabling/modifying the exiting service plans?

Kind regards, Allistair

Answer 1

Hello Allistair,

Yes, it is possible. In your custom command, use the Activate or modify Microsoft 365 account action with the Modify properties option. While configuring the options, select the first checkbox only for the licenses and plans that should be updated. In the below example, only the Flow Free service will be disabled (the first checkbox for Common Data Service is disabled).