All,
Over the last month or so we have been experiencing removing / deactivating Microsoft licenses using Adaxes. Some background on how we do this at my organization is we disable an active directory account and through an automated process we apply a group on the account. I have an automated task setup that runs M-F end queries disabled users and if the expiration date is 6+ days old, deactivate the license. This has worked fine for a year or two now until recently.
Now if I run across a user who still has a license assigned, i'm receiving an error (see attached). The "Unable to assign license" makes me scratch my head a bit since you can tell from the activity that the task is configured to Deactivate the license.
Is there anywhere else logs are stored where I could go try to troubleshoot this issue? It's intermittent, and not occurring on all disabled users.
