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Hi team,

we see sometimes the following behavior: Changing a user mailbox to shared, is just moving on-prem mailbox of this user to shared. Online mailbox seems not to be affected.

Can you elaborate how Adaxes is managing mailboxes in a hybrid environment?

The default task "Covert to shared or regular mailbox", will it check if the user object has only on-prem mailbox or also remote/online mailbox?

Do we need to wait some time after user object creation to allow sync from on-prem to AD? I am pretty sure we need to. How could we avoid errors, if a helpdesk user is not waiting enough time and change local mailbox instead of online?

Example: Helpdesk creates user account with mailbox. Directly action to convert to shared mailbox is executed. On-prem mailbox is now type shared. What will happen with online mailbox? Will Adaxes generate a remote mailbox at all?

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by (271k points)

Hello,

The default task "Covert to shared or regular mailbox", will it check if the user object has only on-prem mailbox or also remote/online mailbox?

Yes, it will check the mailbox type and act accordingly.

Do we need to wait some time after user object creation to allow sync from on-prem to AD?

If you want to create a remote shared mailbox, you just need to use a script with method EnableRemoteMailboxEx2. This way the mailbox will be present in Exchange Online after the AAD Connect synchronization. At the same time, no waiting or conversion will be required.

0

Hi again,

Exchange traces show this command if I convert a mailbox into shared one

[10/20/2023 13:33:58] Set-RemoteMailbox -DomainController "xxx.zzz.xyz" -Identity xxx -Type "Shared"

Shouldn't it be only this Command to run Online against the Online Mailbox?

Set-Mailbox

The other one will run against the on-prem mailbox.

0

Hello,

The behavior is expected in case of on-premises Exchange and remote mailboxes.

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