Adaxes

Unlock Account in a 3rd Party External Application

0 votes

AD is our identity source for Okta. When a user's AD account locks, the corresponding Okta account locks too. When the user self-unlocks the AD account via Adaxes, the corresponding Okta account doesn't unlock right away. In this case, the Okta account won't unlock until after the next automated AD-to-Okta sync occurs. Is there a way where Adaxes can also unlock the Okta account by leveraging Okta's API?

by (20 points)

1 Answer

0 votes
by (289k points)

Hello,

If Okta has an API that allows making such requests, a script executed in a business rule triggering After unlocking a user account should work just fine. Unfortunately, we do not have anything like that as it is totally about Okta functionality. However, if you have a working script from Okta, we will do our best to help you adjust it to be executed in Adaxes.

Related questions

0 votes
1 answer
Connect Adaxes from 3rd party software

Hello Support, is it possible connect adaxes from a 3rd party software and read user attributes? is there a example available? Thx,

asked Feb 3, 2016 by Napoleon (700 points)
0 votes
1 answer
"After Account Unlock" Business Rule

We would like to create a ticket in our ticketing system after a user's account is unlocked. I would like to use a business rule to do this so that it happens automatically. I don't see an option for this. I only see "After updating a user:"

asked Feb 4, 2020 by mark.it.admin (2.3k points)
0 votes
1 answer
Access denied message when trying to unlock an account

I have an issue we don't fully understand. We are running Adaxes v2018.2. Last night I logged in to unlock a user account. Under the "User Management" section I clicked " ... been made to any of our accounts. Any suggestions as to where to look next? Thanks.

asked Apr 24, 2019 by mjewison (50 points)
0 votes
1 answer
Text to unlock account

We just updated this weekend to 2017.2 and wanted to know if there is a why to setup the option to have a locked user text to unlock their account. Maybe using their employeeID or something similar as an identifiable attribute. Please advise.

asked Nov 19, 2017 by willy-wally (3.2k points)
0 votes
1 answer
HelpDesk Portal Unlock Account Default Action

I just got the help desk portal up and running. But I am having an issue with unlocking accounts in the web ui. I am unable to view all users in AD I can only ... resetting passwords or disenrolling users. Any idea why this is happening? Here is what I see:

asked Feb 3, 2016 by 7efd721c8b (420 points)
3,549 questions
3,240 answers
8,232 comments
547,823 users