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AD is our identity source for Okta. When a user's AD account locks, the corresponding Okta account locks too. When the user self-unlocks the AD account via Adaxes, the corresponding Okta account doesn't unlock right away. In this case, the Okta account won't unlock until after the next automated AD-to-Okta sync occurs. Is there a way where Adaxes can also unlock the Okta account by leveraging Okta's API?

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by (277k points)

Hello,

If Okta has an API that allows making such requests, a script executed in a business rule triggering After unlocking a user account should work just fine. Unfortunately, we do not have anything like that as it is totally about Okta functionality. However, if you have a working script from Okta, we will do our best to help you adjust it to be executed in Adaxes.

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