disable/delete mailbox for deprovisioned users

Question

Hello Support

We are in need of a process that will disable/delete the user mailbox after 30 days of deprovisioning a user. We already use Mailtip and forward email to the manager on file and would like to wait 30 days before deleting the mailbox from Exchange. We are using O365 but sync from On Prem to Cloud only.

Thank you as always for your support.

Jay

Answer 1

Hello Jay,

There is no need to delete the mailbox, you can simply revoke the Office 365 license 30 days after deprovisioning a user. To do so, you can use a Scheduled Task that will check user deprovision date and revoke all licenses if a user account was deprovisioned more than 30 days ago. The deprovision date can be specified in one of Adaxes custom attributes (e.g. CustomAttributeDate1).
For example, your Deprovision Custom Command can look like the following:

To create the Scheduled Task:

1. Launch Adaxes Administration Console.
2. Right-click your Adaxes service node, navigate to New and click Scheduled Task.
   
3. On step 3 of the Create Scheduled Task wizard, select User Object type and click Next.
   
4. Click Add Action.
5. Select Activate or modify Office 365 account and then select Deactivate.
6. Select Revoke licenses and Block checkboxes and then click OK.
   
7. Double-click Always.
8. Select If <property><relation><value>.
9. Select If Deprovision Date greater or equal and click Edit.
   
10. Select minus 30 days and click OK twice.
    
11. Right-click the condition you have created and click Add Action.
    
12. Select Update the User and click Add.
    
13. Select Deprovision Date from the Property to modify drop-down list.
14. Select Remove property and click OK twice.
    
15. Finish creating the Scheduled Task.

You should have something like the following: