Adaxes

'no exchange organization found' when running deactivate

0 votes

We have in our standard deprovision script to activate or modify m365 account set to deactivate with both revoke licenses and to block sign in checked. When it runs we get an error 'no exchange organization found'

by (60 points)
0

Hello,

For troubleshooting purposes, please, provide screenshots of your deprovisioning workflow. Also, please, provide a screenshot of the error you are facing.

Lastly, , please, provide us with a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment.

You can post the screenshots here or send to us at support@adaxes.com.

by (288k points)
0

deprovision.png![adaxes adaxes error.pngmulti-server.png

by (60 points)
0

Hello,

Thank you for the provide screenshots. You can contradict actions in the configuration Deactivate Microsoft 365 account and Activate Microsoft 365 account. Could you, please, describe the desired behavior? Do you just want to revoke the existing licenses and then only assign the Exchange Online (Plan 1) one?

by (288k points)
0

The desired behavior is reovke existing and assign p1 with sign in blocked. If I'm reading the error correctly the issue with blocking sign in. It seems the license bit is working as expected.

I do want to note we get this same error in a different deprovision process, but it gives the error when hiding object from exchange.

image.png

by (60 points)

1 Answer

0 votes
by (288k points)

Hello,

Thank you for clarifying. In such cases, it is recommended to use the Modify properties option to change the license assignments. Also, making the actions run asynchronously might cause issues as such actions do not wait for others. Lastly, as we understand, you are trying to block access for the user, but keep their mailbox to perform some tasks on it. The proper way in this case is to just convert the mailbox to shared. They do not require licensing. Finally, you will have something like the following (pay attention to the actions order): image.png

Related questions

0 votes
1 answer
Change Scheduled task time - Requested Service no found

When trying to change the scheduled run time for two older tasks I get the error "Requested Service not found" when I click on the "Change schedule" link. It works fine ... . Is this just a permissions issue or is there something else going on? Thanks, Dan

asked Apr 24, 2017 by dwolf@hewlett.org (50 points)
0 votes
1 answer
Running commands with parameters using ADSI only returns "No operations executed"

Code is below. But the subject says it all. When I run the command targeted in this function via the Adaxes GUI or the web interface, it runs without issue. When run using this ... = $null } } end { $admNS = $admService = $credUser = $credPwd = $null } }

asked Apr 3 by jrtolle (20 points)
0 votes
1 answer
Exchange Management: Error "Multiple objects with Sid S-1-5-10 were found"

Hello, we have a forest with two trees that hold one domain each. There is a default tree-root trust (transitive, two-way) between the top domains. Since both trees are in ... Sid S-1-5-10 were found". Any help would be appreciated, thank you! Regards HarryNew

asked Oct 8, 2020 by HarryNew (270 points)
0 votes
1 answer
After disable user, not user found or show when try enable

After disable user, not user found or show when try to enable...i follow and try many way yet still not showing.. please help i;m using the ... -not-show-disabled-account https://www.adaxes.com/help/PreventUsersFromViewingTheStructure/#change-top-level-node

asked Oct 23, 2023 by kimtienh (20 points)
0 votes
1 answer
Auto Hide from Exchange address lists for groups that have no members

I am trying to have a scheduled job that will hide groups that are empty and I can not seem to figure out how to do it.

asked Aug 20, 2021 by hgletifer (1.3k points)
3,541 questions
3,232 answers
8,225 comments
547,800 users