0 votes

Hello Support Team,

Our helpdesk encountered a user interface issue in Adaxes that affects workflow efficiency:

Issue Description: When adding users to groups (or groups to users) using the paste function, the "Paste from Clipboard" notification message appears directly over the Add/Cancel buttons. image.png

Current Impact: Users must wait for the notification to disappear before clicking Add Attempting to close the notification by clicking "X" sometimes results in accidentally hitting the Cancel button if the notification disappears while clicking This creates workflow interruptions and occasional accidental cancellations

Suggested Solution: Please consider relocating the "Paste from Clipboard" notification to a different screen position where it won't overlap with action buttons - perhaps at the top of the screen or another area that doesn't interfere with user interactions.

This change would improve user experience and prevent accidental button clicks.

Thank you for your assistance with this matter.

ago by (2.2k points)
edited ago by

1 Answer

0 votes
ago by (305k points)

Hello,

Thank you for the suggestion. We forwarded it to the corresponding department for consideration.

Related questions

0 votes
1 answer

On the Home page Action screen(Configure Home Page Actions), there are groups and actions under those groups. In the new version there is a COPY command if you right click( ... copied...but nothing ever gets pasted. Bug or am I doing something wrong. Thanks!

asked Jun 18, 2012 by mpaul (360 points)
0 votes
1 answer

Hi, When I make a change to a specific interface type via the "Adaxes Web Interface Customization" application, those changes are not getting updated on the ... these changes should apply automatically without an IIS reset. Am I missing something?

asked May 1, 2013 by avfasi (80 points)
0 votes
1 answer

We have a New User action set up for our HR staff to use. There is a field in the custom form that states "Notes for IT Department". I want to display the data that is ... IT Helpdesk. I don't know what parameter this would be considered. How can I find out?

asked Feb 14, 2020 by slowllama (100 points)
0 votes
1 answer

HI, I have scenario to perform a custom action based on the notification approval result. Before creating a user, i need to send out for an approval, if the request ... there a way we can achieve this. Any help/pointers or references would really appreciated.

asked Mar 4, 2016 by ramd123 (50 points)
0 votes
1 answer

In Adaxes version 2023.2 is it possible to do any Entra/M365 group membership changes directly from the Helpdesk UI? For example, can I add an on prem user to Entra ... the Helpdesk portal with out the use of a scheduled task, business rule or custom action?

asked Feb 19 by mfisher (150 points)
3,739 questions
3,417 answers
8,641 comments
550,344 users