Connect-msolservice error

Question

Dear Support,
can you please advise how to properly troubleshoot Connect-MSOlService? I have x64 Adaxes installation
I have this function properly working in Powershell ISE and Powershell console on the Adaxes server, but when I try to run it in PS script inside Adaxes - I get a 1 minute wait and then "Object reference not set to an instance of an object".

I have Microsoft Online Services Sign-In Assistant install from https://www.microsoft.com/en-us/downloa ... x?id=28177

I have MSOnline module installed via Powershell.
Version Name Repository Description
------- ---- ---------- -----------
1.1.183.17 MSOnline PSGallery Microsoft Azure Active Directory Module for Wind...
Powershell version 5.1

Thanks for any advise!

Comments

Hello,
after changing config file - the log doesn't appear while running this code. So it doesn't even send the request, I guess
No, this tenant is not registered in Adaxes, but it works fine :)

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Hello Dmytro,

No, this tenant is not registered in Adaxes, but it works fine

Could you, please, try to register the tenant in Adaxes? For details, have a look at the following tutorial: https://www.adaxes.com/tutorials_Active ... htm#tenant.

after changing config file - the log doesn't appear while running this code. So it doesn't even send the request, I guess

The log does not appear because the tenant is not registered in Adaxes.

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Hello,
Unfortunately I can't since I don't have admin priveleges in Azure tenant, I'm managing only on-premise AD. But we really need to pull the license info to adaxes.
Is there any other way to troubleshoot this?

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Hello Dmytro,

“Object reference not set to an instance of an object.” is a very common error and can occur because of multiple reasons. To troubleshoot the issue, you need to register a tenant in Adaxes. It is not necessarily should be your production tenant. You can create a dummy tenant in Office 365 and then register it in Adaxes without association with any scope of your domain.

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Hello,
I've created a test tenant and tried to add it. The irony is that I get same error message :lol:

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Answer 1

Dear Support,
thanks for your help - we've found the issue. Proxy had to be set up manually under service account - settings set up in Adaxes configuration (proxy) - didn't work.