We are not able to restrict users due to over the license limit. I have rebooted, restarted services and nothing has worked. Does Adaxes need to unlock this for us?
Hello Jason,
Restart the Softerra Adaxes Service. After you restart the service, you'll have several minutes before the service recalculates the number of users and locks the service activity again.
For example, if their old password was "Password1", if they try to change it to "Password2" it would block the password reset since it doesn't meet the password requirements.
Would like to know if we can remove the forget password link on Self-service login page or remove the ability for users to reset their password. We only want users to ... be able to change their password but not reset their password if they have forgotten it.
This is for license purposes and we do not want them visible in the Adaxes portal.
For licensing purposes is it possible to restrict users displayed in Adaxes based on an OU rather than individual accounts?
We have a Hybrid enviroment where our On-Prem AD is leading. We also have cloud only groups. Now I need to give key users rights to manage the memebership of the cloud ... cannot select the On-Prem domain. The option is greyed out. Am I missing something?