Hello,
According to the screenshots, you are right, the second rule should not trigger for newly created users. For troubleshooting purposes, please, post here or send us (support[at]adaxes.com) a screenshot of the user creation execution log. To get the screenshot:
- Launch Adaxes Administration Console.
- In the Console Tree, expand your service node.
- Select Logging.
- In the Result Pane on the right, right-click the Create operation for the corresponding user.
- In the context menu, click Properties.
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- Resize the dialog box that opens so that the entire contents of the Execution log section is visible.
- Take a screenshot.
- If the section contents cannot fit the screenshot, select it using Ctrl+A, copy and provide us with the text.