How to allow the support to disenroll an user

Question

Hi there,

I would like to allow for my support team to disenroll some user from SelfService Password Policy.

Is it possible to allow via web interface?

Thanks!

Lopes

Answer 1

Hello Lopes,

Yes, sure. For this purpose you can create a Custom Command that disenrolls a user. To create it:

1. Create a new Custom Command.

2. On step 2 step of the Create Custom Command wizard, select the User object type.
   

3. On step 3, add the Run a program or PowerShell script action and paste the following script in the Script field:
   

    if ($Context.TargetObject.IsEnrolled)
    {
        $Context.TargetObject.DisenrollUser()
    }

4. Enter a short description for the script and click OK.

5. Finish creation of the Custom Command.

Comments

Hi Support,

It's working. Thanks!

Lopes