After user creation take precedence

Question

I have a new user creation form and business rule that will add certain Active Directory groups upon creation. I also have a business rule that requires approval from administrators whenever a help desk person adds a group to a user. The problem I'm having is, the business rule that requires approval for adding groups is triggered upon user creation. Is it possible to have the business rule "after user creation" to not trigger the second business rule for approvals? Would the best option be to modify the second business rule to state "if group is not (etc) (etc), then require approval" ?

Answer 1

Hello,

Is it possible to have the business rule "after user creation" to not trigger the second business rule for approvals?

It can be done by using conditions. For example, you can use the below approach. This way, the business rule will only trigger for the members who were created more than an hour ago.

Would the best option be to modify the second business rule to state "if group is not (etc) (etc), then require approval" ?

Yes, using conditions in the Business rule is the only option.

Comments

What if a scheduled task adds users to groups, can we exclude those tasks in the business rule?

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Hello,

Yes, you can use the If initiator is <user> condition. It is allowed to specify scheduled tasks as well.