retention policy empty

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Hello,

For troubleshooting purposes, please, send us (support@adaxes.com) the following:

A screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment.
A copy of the Adaxes Event Log in EVTX format. For information on how to view the log, have a look at the following help article: https://www.adaxes.com/help/ServiceEventLog.
Enable tracing of requests sent to Exchange servers, reproduce the issue and send us the log file. For information on how to enable the tracing, have a look at the following help article: https://www.adaxes.com/help/EnableExchangeRequestLogging.

commented Oct 17 by Support2 (288k points)

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retention policy empty

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