Different "From" address for Password Self-Service emails based on user's OU

We have a single AD domain managed by Adaxes. Users are organized into different OUs, and we need the verification code emails sent by Password Self-Service to use a different "From" address depending on which OU the user belongs to.

Example:

Users in OU-A should receive the verification email from help@domain-a.com Users in OU-B should receive the verification email from help@domain-b.com

We're also planning to publish the web interface on two different domain names, but understand that part can be handled separately (Web Interface Configuration / IIS bindings).

Is there any way to set a different "From" address (and possibly a different SMTP server) for Password Self-Service verification emails depending on the user's OU?

Thanks in advance!

ago by (120 points)

1 Answer

ago by (310k points)
0 votes

Hello,

Unfortunately, there is no such possibility. However, thank you for the suggestion. We forwarded it to the corresponding department for consideration.

Related questions

Is it possible to have users enter an external "recovery email address" during self service password portal enrollment?

The mail attribute pulls from their Active Directory email attribute which for most of our users is their internal email address. They would not be able to ... ourselves and the users could just provide their external email address during portal enrollment.

asked Sep 22, 2025 by jturgeon (20 points)
0 votes
1 answer
Different page for viewing other users in Self Service

Is there a way to present different pages when users view their own properties, and if they view other users properties in the Self Service portal? We have certain custom fields ... 't see the fields, but I would rather the whole section not shown if possible.

asked Mar 31, 2016 by Kikaida (1.1k points)
0 votes
1 answer
How to restrict users from resetting their password but only provide ability to change their password in self-service

Would like to know if we can remove the forget password link on Self-service login page or remove the ability for users to reset their password. We only want users to ... be able to change their password but not reset their password if they have forgotten it.

asked Mar 29, 2023 by Vish539 (500 points)
0 votes
1 answer
Report for users enrolled in Password Self-Service

Is there a way to export the list of users enrolled in Password Self-Service? When I click on "Statistics" and select only "Enrolled", I see the list ... Attributes such as "adm-PasswordSelfServiceEnrollmentInfo" (I am guessing that is the correct attribute)

asked Jun 6, 2016 by Kikaida (1.1k points)
0 votes
1 answer
HTML Password Self Service Invite and Password Reset emails

Hello, I have a nice branded HTML email I'd like to use for the Self Service Invite and Self Service Password reset Emails. Is it possible to use HTML in the test fields under ... text so I'm guessing I can't but figured I'd ask rather than assume! Thanks!

asked Nov 19, 2015 by drew.tittle (810 points)
0 votes
0 answers