Issue Gathering Exchange properties

Question

Receive the following error when trying to access our Exchange properties.

"Could not load file or assembly 'System.Management.Automation, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified."

This has worked up until recently, and I'm not sure where to begin searching for a solution.

Regards.

Comments

Hello,

Could you post here or send us (support[at]adaxes.com) a screenshot of what you have in folder C:\Windows\Microsoft.NET\assembly\GAC_MSIL\System.Management.Automation on the computer where Adaxes service is installed?

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Above if the file path in question, basically the one directory and inside that the one dll

Answer 1

Hello,

Thank you for the provided details. Most probably, the issue occurs because the account whose credentials are used to run Softerra Adaxes Service has no read permissions on folder C:\Windows\Microsoft.NET\assembly\GAC_MSIL\System.Management.Automation. To check the account:

1. Open the Windows Services panel.
2. Right-click Softerra Adaxes Service and click Properties in the context menu.
   
3. Activate the Log On tab.
4. The username of the account used to run the service will be displayed below.
   

Comments

Thank you, after some review, a reboot was required on the server. I appreciate the information and will keep it in mind if we every run into this issue again.