Exchange / Domains

Question

Hi,

Quick question. We have a hierarchal (parent/child) domain structure; a root domain called "acme.net", and a subordinate domain called "lan.acme.net" where all computers and users exist.

The Exchange servers are among the few resources located in the root "acme.net" domain.

Currently Adaxes cannot find any Exchange servers when I bind to the subordinate domain controllers - is this a supported architecture, will I need to bind to the root domain controllers, both, or will I be unable to manage both users and Exchange mailboxes if they exist at different levels in the trust hierarchy?

Thanks

Answer 1

Hello,

The thing is that if a user that is not a member of BUILTIN\Administrators in the domain where Exchange servers are installed, the user cannot perform any actions on the Exchange servers. If a domain is registered in Adaxes with credentials of such a user, Exchange servers will not be available from Adaxes. To remedy the issue, you can add the user, whose credentials were used to register the domain in Adaxes, to the Enterprise Admins group or the Domain Admins group in the domain where Exchange servers are installed.

The issue will be fixed in our next release. Starting from Adaxes 2013.1 it will be possible to perform Exchange operations even if a domain is registered using credentials of a user who is not a member of the BUILTIN\Administrators group.