Thanks for this, but am not 100% sure what we should be checking.
The Adaxes service account is registered in Lync\AD to manage Lync settings (e.g. we can use the remote PS session script method to enable\disable Lync mailboxes), but we cannot enumerate the pool data etc.
Are you saying that we need to grant the service account additional Lync privileges (which would make sense as you pointed me to a Lync permissions FAQ), or something else?
It's the 'registering the domain with Lync in Adaxes' bit that's confusing!
It's not a big deal as, as intimated, I can use the remote PS option, and as we have more tasks than just enabling\disabling accounts that require this method anyway.
Cheers