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I am getting this error. Please help.

image.png

by (790 points)
0

Hello,

For troubleshooting purposes, please, specify what steps you take before the issue occurs. Please, post here or send us (support[at]adaxes.com) a screenshot of each step.

Also, please, send us a copy of the Adaxes Event Log. For information on how to view the log, have a look at the following help article: http://www.adaxes.com/help/?ServiceAdministration.ServiceEventLog.html.

0

I was able to resolve the issue. I had to remove all the locations governed from a specific role and add them back. Tnere was an error about duplicate entries that gave me the clue.

1 Answer

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by (289k points)

Hello,

Thank you for the confirmation, it is much appreciated. Also, duplicate assignments can be present in Security Roles if they are added via a script. For information on how to assign Security Roles correctly, have a look at the following script from our repository: https://www.adaxes.com/script-repository/assign-security-role-s258.htm.

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