Customize predefined security questions

When configuring security questions for a password self-service policy, it is possible to use predefined questions. You can change the predefined questions and translate them to different languages.

To customize predefined security questions for password self-service:

1. Navigate to the folder where Adaxes service is installed. By default, the folder is C:\Program Files\Softerra\Adaxes 3\Service.

2. Open the PasswordSelfServiceQuestions.xml file with a text editor.

3. To add a new question:

   • Locate the predefinedQuestionSets\questionSet XML element for the question set you need.

   • Create the question XML element and specify the question in it.

   <predefinedQuestionSets ...>
       <questionSet name="English" isDefault="true">
           <question isDefault="true">What was your childhood nickname?</question>
           ...
           <question>What is your father's middle name?</question>
           <question>What is your grandmother's name?</question>
       </questionSet>
       ...
   </predefinedQuestionSets>
   

   To make a question available by default, set the isDefault parameter of the question XML element to true.

   <question isDefault="true">What is your grandmother's name?</question>

4. To add a new question set:

   • In the predefinedQuestionSets XML element, create the questionSet element with the following parameters:

     • name – the name of the question set. The name will be used to display the set in the list of predefined question sets.

     • isDefault – whether the questions from the set will be available by default.

     Only a single question set can be specified as default.

   • Create the question XML element for each question.

     <predefinedQuestionSets ...>
         ...
         </questionSet>
         <questionSet name="Español" isDefault="false">
             <question>Cuál era su apodo de la infancia?</question>
             <question>Cuál es el segundo nombre de tu padre?</question>
             ...
         </questionSet>
     </predefinedQuestionSets>
     

5. Save the file.